Prajna Health Privacy Policy

1. I respect your privacy

(a) I respect your right to privacy, and I am committed to safeguarding the privacy of customers and website visitors. I adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how I collect and treat your personal information.

(b) "Personal information" is information I hold which is identifiable as being about you.

2. Collection of personal information

(a) I will, from time to time, receive and store personal information you enter onto this website, provided to me directly or given to me in other forms.

(b) You may provide basic information such as your name, phone number, address and email address to enable me to send information, provide updates and process your product or service order. I may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, or provide financial or credit card information.

(c) Additionally, I may also collect any other information you provide while interacting with me.

3. How I collect your personal information

(a) I collect personal information from you in a variety of ways, including when you interact with me electronically or in person, when you access this website and when I provide services to you. I may receive personal information from third parties. If I do, I will protect it as set out in this Privacy Policy.

4. Use of your personal information

(a) I may use personal information collected from you to provide you with information, updates and services. I may also make you aware of new and additional products, services and opportunities available to you. I may use your personal information to improve the products and services and better understand your needs.

(b) I may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of your personal information

(a) Personal information is only supplied to a third party when it is required for the delivery of services.

(b) I may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

(c) I may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Prajna Health, www.prajnahealth.com.au, its customers or third parties.

(d) By providing me with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where I disclose your personal information to third parties, I will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

(a) I am committed to ensuring that the information you provide to me is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

(b) The transmission and exchange of information is carried out at your own risk. I cannot guarantee the security of any information that you transmit to me or receive from me. Although I take measures to safeguard against unauthorised disclosures of information, I cannot assure you that personal information that I collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

(a) You may request details of personal information that I hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which I hold about you or believe that any information I hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email me at joanne@prajnahealth.com.au.

(b) I reserve the right to refuse to provide you with information that I hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about privacy

(a) If you have any complaints about the privacy practises, please feel free to send in details of your complaints to joanne@prajnahealth.com.au. I take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

(a) Please be aware that I may change this Privacy Policy in the future. I may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review the Privacy Policy.

10. Website

(a) When you visit this website

When you come to this website (www.prajnahealth.com.au) I may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use this site, such that I can improve services.

(b) Cookies

I may from time to time use cookies on the website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of the website. The website may from time to time use cookies to analyses website traffic and help me provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Ad words. These ads may appear on this website or other websites you visit.

(c) Third party sites

This site may from time to time have links to other websites not owned or controlled by me. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Prajna Health is not responsible for the privacy practises of other such websites. I encourage users to be aware, when they leave this website, to read the privacy statements of each and every website that collects personal identifiable information.